General Agency Inside Sales Representative P&C (Remote)

The role

You will engage with prospective clients through inbound and outbound calls, email, and digital channels. You will deliver personalized insurance solutions and partner with an agency network and third-party providers.

What you will do

• Deliver personalized insurance quotes and service for non-Horace Mann products
• Foster strong relationships with agents
• Address client inquiries through email, phone, and web channels
• Collaborate with third-party vendors to process quotes and applications
• Bind policies and ensure proper documentation
• Track and report key performance metrics
• Achieve production goals through client engagement and follow-ups
• Utilize sales techniques to maintain close ratios and service levels

Required qualifications

• High school diploma or GED
• Active Property & Casualty (P&C) license

Nice to have

• Bachelor’s degree or equivalent experience
• Call Center, Customer Service, Sales experience

About the company

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers. The company serves more than 4,100 school districts nationwide and is publicly traded on the New York Stock Exchange.