Senior Manager, Commercial Operations, UKI EMEA

The role

This person will oversee day-to-day operational activity for sales and marketing productivity in the UK, Ireland, EU, and Middle East regions. They will lead a team to optimize on-shelf inventory availability to maximize sales and marketing initiatives.

What you will do

• Manage a team's day-to-day workflow and priorities across multiple regions
• Resolve operational challenges and propose process improvements
• Forge relationships with local warehouse management teams
• Own the sell-in cycle of new product launches and re-promotes
• Use customer stock level visibility to reduce over-ordering and RTV risk
• Lead regular meetings with internal and external partners
• Resolve recurring fill rate issues
• Oversee retail operations within the concession model
• Ensure robust development plans for direct reports
• Drive continuous improvement by defining, implementing, and revising operational processes

Required qualifications

• 7+ years experience in an operational, customer supply chain or merchandising role
• Experienced in effectively interfacing with people at all levels within cross-functional teams
• Competent operational and financial acumen
• Outstanding analytical, organizational, and time management skills
• Self-driven solution seeker who thrives in a fast-paced environment
• Attention to detail, adaptability and high degree of collaboration
• Excellent communication and interpersonal skills
• Working knowledge of ERP software systems
• Proficient with Microsoft Office, notably Excel
• Ability to lead, inspire and develop a team
• Ability to travel within the markets as needed

Nice to have

• Experience within the cosmetics or beauty sector
• Working knowledge of NetSuite

About the company

Hourglass Cosmetics is a vegan and cruelty-free beauty brand that became part of the Unilever Prestige division in 2017. It is globally available in 32 markets.