Senior Director, Sales

The role

The Senior Director, Sales will architect the high-velocity go-to-market engine by balancing human talent and automated agents. This person will design sales systems, coach automated workflows, and develop a scalable leadership pipeline.

What you will do

• Architect the overarching sales strategy balancing human intervention and AI agency
• Design the structural framework for human representatives versus automated agents
• Coach automated agents and optimize workflows to maximize conversion rates
• Implement technical feedback infrastructure for real-time coaching metrics
• Analyze complex GTM data and sales funnels to identify bottlenecks
• Hire, train, and develop sales supervisors and managers
• Provide macro-level direction to cross-functional operations and sales enablement teams
• Collaborate with executive leadership on technological scaling and budget allocations
• Establish key performance indicators for the human-to-agent operational matrix
• Cultivate a culture of hyper-learning curiosity and resilience

Required qualifications

• 10+ years of experience in Sales Leadership, RevOps, or GTM Strategy in a fast sales cycle SaaS environment
• Experience leading large teams of 50 or more
• Ability to lead, hire, and train managers and contribute to leadership development
• Experience driving team efficiency or output quality through AI tools and automation
• Capacity to serve as an operator and architect who builds technical workflows
• Mastery of modern sales tech stacks, advanced CRM architectures, and automated funnel analysis platforms
• Bachelor's degree or equivalent work experience

Nice to have

• Portfolio of active, self-directed exploration showing cross-functional interests and specialized mastery
• Exceptional business acumen regarding technical funnel inputs and revenue outputs
• High emotional intelligence for human coaching and culture creation
• Deep systems thinking capability

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• Equity
• Employee assistance program
• Paid parental leave

About the company

Founded in 2013, Housecall Pro helps home service professionals streamline every aspect of their business. The company supports more than 50,000 businesses with a global team of over 2,000 teammates.