Product Manager II (Recurring Jobs + Service Plans)

The role

You will drive product objectives for the Recurring Jobs and Service Plans product area. You will identify opportunities to help Pros create, sell, manage, bill for, and deliver recurring services.

What you will do

• Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans
• Conduct customer interviews, surveys, competitive research, and product discovery
• Analyze customer behavior, product performance, and business data to prioritize opportunities
• Develop and maintain a focused product roadmap
• Partner with Engineering, Design, Data, Product Marketing, and Product Operations
• Collaborate with Design and Engineering to define product requirements, user flows, and technical considerations
• Drive product execution from planning through launch, measurement, and iteration
• Communicate product direction, priorities, decisions, insights, and tradeoffs to stakeholders

Required qualifications

• 5+ years of experience in product management or a closely related product discipline
• Bachelor's degree in a related field or equivalent work experience
• Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products
• Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
• Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices
• Ability to independently drive complex cross-functional product work from discovery through launch and iteration
• Understanding of recurring billing and subscription lifecycle considerations
• Ability to consistently work Eastern Time hours
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Nice to have

• Curiosity, adaptability, and the ability to quickly learn new customer, product, and technical domains
• Deep customer empathy and strong instincts for creating intuitive user experiences
• Ability to move between product strategy and hands-on execution
• Strong analytical and problem-solving skills
• Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Equity
• Monthly tech reimbursements
• Paid parental leave
• Employee assistance program

About the company

Founded in 2013, Housecall Pro helps home service professionals streamline every aspect of their business. The company supports more than 50,000 businesses with a team of over 2,000 teammates globally.