Director, Product Management (Platform)

The role

You will own the vision and strategy for the Core Platform, including identity and access management, APIs, data, search, developer experience, infrastructure, and the AI Software Factory. You will manage a team of Product Managers and partner with Engineering, Design, Security, and Data leaders.

What you will do

• Set the long-term product vision and strategy across the Platform portfolio
• Define shared problems the platform should solve and how the portfolio evolves
• Establish measures of success across adoption, velocity, reliability, cost, quality, and risk reduction
• Lead AI-native platform development
• Hire, lead, and develop Product Managers
• Collaborate across Product, Engineering, Design, Security, and Data to resolve competing needs
• Represent the platform portfolio with product and company leadership

Required qualifications

• 10+ years of experience in product management
• At least 3 years in product leadership roles with direct people management responsibilities
• Proven track record of leading platform product teams and launching or scaling shared capabilities
• Strong technical fluency across APIs, architecture, data, reliability, security, developer tooling, and technical tradeoffs
• Hands-on experience building and shipping AI or agentic tools for engineers or internal users

Nice to have

• Exceptional judgment and product taste
• Strategic and hands-on leadership
• Conviction without rigidity
• A strong bias for action
• Curious and self-directed
• A rich portfolio of active, self-directed exploration
• Personal resilience to learn from scratch and thrive in ambiguity

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Equity
• Monthly tech reimbursements
• Employee assistance program
• Paid parental leave

About the company

Founded in 2013, Housecall Pro helps home service professionals streamline every aspect of their business. The company supports more than 50,000 businesses with over 2,000 teammates across the globe.