Product Manager (Applied AI)

The role

You will shape how home service professionals use artificial intelligence to simplify complex workflows. You will own the development of AI-powered experiences including conversational AI and intelligent agents.

What you will do

• Define and influence product direction and priorities for applied AI experiences
• Own AI-powered product experiences from discovery and prototyping through launch
• Design and develop experiences across conversational interfaces and intelligent agents
• Create working prototypes and contribute to product implementation
• Develop reusable AI capabilities that adapt to different business contexts
• Partner with Product Managers and domain teams to translate workflows into AI experiences
• Establish intuitive and trustworthy AI interactions
• Collaborate with Engineering and domain teams to establish product requirements and quality standards
• Measure product effectiveness through customer adoption and business impact
• Evaluate emerging AI models and technologies

Required qualifications

• Experience owning and delivering complex, customer-facing software products
• Demonstrated experience developing and shipping AI-powered products
• Hands-on experience developing functional prototypes
• Understanding of large language models (LLMs)
• Experience developing configurable products or reusable capabilities
• Experience influencing cross-functional product decisions
• Knowledge of product strategy, agile development methodologies, UX best practices, and data-driven product decision-making
• Experience leveraging AI tools and automation
• Bachelor's degree in a related field or equivalent work experience

Nice to have

• Strong product judgment
• Hands-on, experimental approach to problem-solving
• Ability to influence and align cross-functional teams without direct authority
• Strong communication and stakeholder management skills
• Strong interaction design instincts
• Intellectual curiosity and enthusiasm for exploring emerging AI technologies
• A multi-dimensional background

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Equity
• Monthly tech reimbursements
• Employee assistance program
• Paid parental leave

About the company

Founded in 2013, Housecall Pro helps home service professionals streamline every aspect of their business. They support more than 50,000 businesses with tools for scheduling, dispatching, and payments.