Leasing Consultant

The role

Leasing Consultants act as ambassadors for the community by conducting apartment tours and responding to inquiries. They drive leasing success through lead conversion and manage resident relationships through events and support.

What you will do

• Greet prospective residents with warmth and professionalism
• Conduct personalized apartment tours
• Respond to phone, email, and web inquiries
• Convert leads to leases through follow-up and relationship-building
• Complete leasing applications, verifications, and new move-in paperwork
• Contribute to community occupancy and renewal goals
• Coordinate and attend resident events and community engagement initiatives
• Respond to resident questions and concerns
• Promote a clean, welcoming environment by helping maintain office and common areas
• Assist in marketing the property through social media and community outreach

Required qualifications

• High School or GED equivalent
• Valid Driver's License

Nice to have

• One year of customer service experience, sales and/or apartment leasing
• A Certified Apartment Leasing Professional Accreditation (CALP)

Benefits

• Monthly leasing and renewal commissions
• Leasing incentive programs
• Career Path Program
• Learning and Development team support
• Free Dental Insurance
• Comprehensive and Affordable Plans for Medical and Vision Coverage
• Health and Wellness Incentives
• 401k Retirement Match Program
• Paid Time Off- including your birthday!
• Paid Sick Time Off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave Options

About the company

Hawthorne is one of the top 50 largest multifamily management companies in the country, proudly rooted in the Southeast. They operate with a Live It culture reflecting a commitment to service and connection.