Hrpliving
Leasing Consultant
Hawthorne at Bear Creek - 110 Bear Creek Lane - Asheville, NC - 28806. Posted 2 days ago
The role
Leasing Consultants, called Leasing & Live It Specialists, are the face of the community. They give apartment tours, answer inquiries, convert leads to leases and plan resident events.
What you will do
- Greet prospective residents and conduct personalized apartment tours
- Respond to phone, email and web inquiries promptly
- Convert leads to leases through follow-up and relationship-building
- Complete leasing applications, verifications and move-in paperwork accurately
- Contribute to occupancy and renewal goals
- Coordinate and attend resident events and community engagement
- Respond to resident questions and concerns with empathy
- Help maintain a clean office and common areas
- Assist in marketing the property through social media and community outreach
- Stay informed on local market trends and competitor properties
Required qualifications
- High School diploma or GED equivalent
- Valid driver's license
- Positive, enthusiastic attitude
- Clear communicator in person, by phone and online
- Customer-focused service mindset
- Persuasive and able to overcome objections
- Willingness to learn and be coached on Hawthorne Live It practices
Nice to have
- One year of customer service, sales or apartment leasing experience
- Certified Apartment Leasing Professional (CALP) accreditation
Benefits
- Monthly leasing and renewal commissions and leasing incentive programs
- Career Path Program toward Assistant Community Manager
- Free dental insurance
- Medical and vision coverage plans
- Health and wellness incentives
- 401k retirement match
- Paid time off, including your birthday
- Paid sick time off
- Pet insurance plans
- Paid maternity, paternity and adoption leave options
- 24/7 telehealth access to doctors
- Company-paid life insurance
Before you apply
- Valid driver's license required
About the company
hrpliving is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. The company describes its Live It culture as centered on service, connection and exceeding expectations.