Assistant Community Manager

The role

The Assistant Community Manager supports day-to-day community success through leasing, resident relations, and financial tasks. You will partner with the Community Manager to handle rent collection, renewals, and resident concerns.

What you will do

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
• Identify prospect needs, showcase available homes, and invite them to join the community
• Ensure lease applications, renewals, and related documents are completed accurately and on time
• Meet occupancy goals through strong leasing performance and resident retention
• Create and manage content for the community's social media platforms
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented
• Oversee rent collection, check scanning, and payment posting
• Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures
• Conduct regular ledger reviews to verify billing, payment applications, and account accuracy
• Assist with financial reporting and documentation

Required qualifications

• High School or GED equivalent
• Valid Driver's License

Nice to have

• Two years of property management experience
• Six months previous assistant community manager experience
• A Certified Apartment Leasing Professional Accreditation (CALP)

Benefits

• Monthly leasing and renewal commissions
• Quarterly performance bonuses
• Career Path Program
• Free Dental Insurance
• Comprehensive and Affordable Plans for Medical and Vision Coverage
• Health and Wellness Incentives
• 401k Retirement Match Program
• Paid Time Off- including your birthday!
• Paid Sick Time Off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave Options
• Telehealth – Access to Doctors 24/7/365

About the company

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, proudly rooted in the Southeast. Their Live It culture reflects a commitment to service, connection, and exceeding expectations.