Lease-Up Community Manager

Chapel Hill NC. Posted 2 days ago

The role

You will lead a community's daily operations, including finances, leasing, vendors, and resident satisfaction. You will also coach and develop the team and promote the company's Live It culture.

What you will do

Manage budgets, rent collection, and community financial reporting
Oversee move-outs, deposit accounting, and delinquency tracking
Conduct regular inspections to maintain curb appeal and quality
Drive leasing, renewals, and pricing strategies to meet occupancy goals
Oversee vendor services and ensure quality, safety, and timeliness
Hire, train, and coach team members to meet performance goals
Host weekly team meetings to align on goals and celebrate wins
Address escalated resident concerns with professionalism and care
Plan and lead resident events to boost satisfaction
Conduct tours, respond to leads, and guide prospects through leasing

Required qualifications

High School or GED equivalent
Two years of property management experience, including Leasing Consultant and Assistant Community Manager experience
Valid Driver's License

Nice to have

Six months of community manager experience in multi-family
Industry software experience: YARDI, Knock, and Microsoft
CAM, CAPS, Real Estate license, and/or Property Management License

Benefits

Monthly leasing and renewal commissions
Quarterly performance bonuses
Career Path Program with Learning and Development support
Free dental insurance
Medical and vision coverage plans
Health and wellness incentives
401k retirement match program
Paid time off, including your birthday
Paid sick time off
Pet insurance plans
Paid maternity, paternity, and adoption leave options
Telehealth access to doctors 24/7/365

Before you apply

Hawthorne Residential Partners is an equal opportunity employer

About the company

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. The company describes its Live It culture as centered on service, connection, and exceeding expectations.