Hrpliving
Leasing Consultant
West End at Fayetteville - 3050 Plantation Garden Blvd - Fayetteville, NC - 28303. Posted 2 days ago
The role
Leasing Consultants, called Leasing & Live It Specialists, are the face of the community. They give apartment tours, answer inquiries, and help turn prospects into residents.
What you will do
- Greet prospective residents and give personalized apartment tours
- Respond to phone, email, and web inquiries promptly
- Convert leads to leases through follow-up and relationship-building
- Complete leasing applications, verifications, and move-in paperwork accurately
- Contribute to occupancy and renewal goals
- Coordinate and attend resident events and community engagement
- Respond to resident questions and concerns with empathy
- Help keep office and common areas clean and welcoming
- Assist in marketing the property through social media and community outreach
- Stay informed on local market trends and competitor properties
Required qualifications
- High School diploma or GED equivalent
- Valid driver's license
- Enthusiastic, positive attitude
- Clear communicator in person, by phone, and online
- Customer-focused service mindset
- Persuasive, able to overcome objections
- Willingness to learn and be coached on Live It practices
Nice to have
- One year of customer service, sales, or apartment leasing experience
- Certified Apartment Leasing Professional (CALP) accreditation
Benefits
- Monthly leasing and renewal commissions and leasing incentives
- Career path program toward Assistant Community Manager
- Free dental insurance
- Medical and vision plans
- Health and wellness incentives
- 401k with retirement match
- Paid time off, including your birthday
- Paid sick time off
- Pet insurance plans
- Paid maternity, paternity, and adoption leave options
- 24/7 telehealth access to doctors
- Company-paid life insurance
About the company
hrpliving is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. The company describes its culture as Live It, focused on service, connection, and exceeding expectations.