Community Manager

The role

You will lead a community team and oversee all community operations, including finances, leasing, vendors and resident satisfaction. You will coach your team, drive occupancy and keep the community thriving.

What you will do

• Manage budgets, rent collection and community financial reporting
• Oversee move-outs, deposit accounting and delinquency tracking
• Conduct regular inspections to maintain curb appeal and quality
• Drive leasing, renewals and pricing strategies to meet occupancy goals
• Oversee vendor services and ensure quality, safety and timeliness
• Hire, train and coach team members to meet performance goals
• Address escalated resident concerns with professionalism and care
• Plan and lead engaging resident events
• Monitor and respond to online reviews
• Create and manage content for the community's social media platforms

Required qualifications

• High School or GED equivalent
• Two years of property management experience, including Leasing Consultant and Assistant Community Manager experience
• Valid driver's license

Nice to have

• Six months of community manager experience in multi-family housing
• Experience with industry software: Yardi, Knock and Microsoft
• CAM, CAPS, Real Estate license and/or Property Management License

Benefits

• Monthly leasing and renewal commissions and quarterly performance bonuses, in addition to salary
• Career Path Program with learning and development support
• Free dental insurance
• Medical and vision coverage plans
• Health and wellness incentives
• 401k retirement match program
• Paid time off, including your birthday
• Paid sick time off
• Pet insurance plans
• Paid maternity, paternity and adoption leave options
• Telehealth access to doctors 24/7/365
• Company-paid life insurance

Before you apply

• Hawthorne is an equal opportunity employer

About the company

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. Its Live It culture centers on service, connection and exceeding expectations.