Join our Talent Community as an Online Mental Health Coach!

The role

Mental health coaches help members discover personal strengths and skills to make lasting changes in mindsets and behaviors. You will provide support through text-based chat and video within the Headspace app.

What you will do

• Carry a flexible caseload of members
• Complete intakes of new members
• Attend and respond to multiple tasks and responsibilities simultaneously
• Maintain accurate and timely documentation and paperwork
• Collaborate through notes with member's Clinical Team
• Provide coaching support for topics like depression, anxiety, stress, and relationships
• Collect information on risk using the Columbia-Suicide Severity Rating Scale
• Escalate care as needed

Required qualifications

• Minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision
• Board Certified as an NBC-HWC, and/or ICF-ACC, ICF-PCC, ICF-MCC coach
• Minimum of two years relevant experience in the mental health industry
• Knowledge of coaching techniques such as Motivational Interviewing and SMART goal setting
• Ability to deliver video and text-based care
• Fluency in Google Suite and Zoom
• Private, appropriately lit business environment to conduct video coaching sessions
• Must reside in the US (excluding territories like Puerto Rico)
• Cannot be a licensed clinician or have received licensure within the last 12 months

Nice to have

• MA degree in a psychology, social work, or counseling related field
• Bilingual
• Experience with triage and working within a team-based care model
• Worked with a video and text-based platform providing care in the past

Benefits

• Benefits according to the company's benefit plan

Before you apply

• Not currently interviewing for coaches; information is used to assess background for future roles
• Unable to hire licensed clinicians or individuals within 12 months of receiving licensure
• Must reside in the US (50 states, excluding territories)
• Individuals who have received coaching or clinical services at Headspace must wait until care is complete before applying

About the company

Headspace (formerly Ginger) works to make mental health support accessible to everyone. The company provides coaching through text-based chat and video.