Chief of Staff to the Managing Director of AI

The role

The Chief of Staff will partner with the Managing Director of AI to design AI-enabled processes and lead organizational transformations. This role involves building automated engines, managing client engagements, and ensuring the execution of AI solutions.

What you will do

• Partner with the Managing Director of AI to translate priorities into plans and measurable outcomes
• Lead the AI transformation methodology by defining offerings and building repeatable frameworks
• Design end-to-end processes that embed AI tools into client workflows and internal operations
• Build AI-powered automated engines that operate independently
• Implement lightweight automation using no/low-code tools
• Own end-to-end delivery on multiple client engagements from discovery through launch
• Lead company-wide and client-wide AI adoption initiatives
• Set evaluation routines for accuracy, latency, cost, and quality
• Manage staffing assignments and subcontractor contributions
• Provide reporting to the Managing Director of AI on progress, risks, and decisions

Required qualifications

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles
• Direct ownership of client-facing delivery
• Success leading multi-stakeholder projects and organizational change initiatives
• Deep AI fluency including LLM-enabled solutions, prompt engineering, and workflow automation
• Experience with no/low-code automation platforms
• High proficiency with Google Workspace, Asana/Notion, and Slack
• Ability to translate complex technical concepts into business value
• Bachelor's degree or equivalent experience
• Commitment to ethical practices and responsible AI

Nice to have

• Advanced degree in business, technology, or a related field
• Experience leading organizational-level technology rollouts
• Background in management consulting
• Familiarity with responsible AI considerations
• Experience in AI/ML product development

Benefits

• Competitive base salary
• Performance-based bonuses
• Potential equity participation

About the company

Human Agency is a company of doers that partners with organizations to explore, design, and implement secure, scalable, and human-centered AI strategies. They aim to amplify human potential through advisory, tooling, implementation, and education.