Contribution Trade Ops Associate I

The role

You will support day-to-day operations by ensuring accurate and timely payroll processing. You will troubleshoot integration issues, maintain records, and collaborate with internal teams to optimize processes.

What you will do

• Ensure all data is reviewed for accuracy and escalate discrepancies.
• Achieve consistent, timely processing of contributions.
• Proactively identify discrepancies and correct errors.
• Support a smooth flow of information between teams to resolve customer inquiries.
• Gain proficiency in operational processes and offer insights for enhancement.
• Assist in the successful completion of key projects.

Required qualifications

• Strong attention to detail
• Good organizational skills
• Clear communication skills, both verbal and written
• Ability to work efficiently in a fast-paced environment
• Comfortable working both independently and as part of a team
• Strong aptitude for working with numbers
• Time management skills to prioritize tasks effectively
• Basic problem-solving abilities
• Interest in research and learning
• Willingness to identify and suggest process improvements

Nice to have

• 1-2 years of experience in Accounting or 401(k) Recordkeeping
• Bachelor's Degree
• Basic reconciliation skills

Benefits

• 401(k) plan with dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource
• Monthly work-from-home stipend
• Quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites

About the company

Human Interest is a high-growth tech company changing the retirement industry. They aim to make retirement benefits affordable and accessible for small and medium-sized businesses.