Manager, Channel Account Management, Service Providers

The role

You will lead and develop a team of quota-carrying Account Managers. You will drive Net Revenue Retention through product expansion, cross-sell, and renewals across the customer and partner base.

What you will do

• Lead, coach, and develop a team of quota-carrying Account Managers
• Own team performance against Net Revenue Retention, expansion targets, and renewal rates
• Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
• Hire, onboard, and ramp new Account Managers
• Reinforce Huntress’ culture of accountability, execution, and customer impact
• Partner closely with MSPs as a trusted advisor
• Build and maintain strong executive and operational relationships within partner organizations
• Execute scalable customer and partner engagement motions
• Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams

Required qualifications

• 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles
• Direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models
• Demonstrated success leading teams responsible for post-sale revenue growth
• Experience using Salesforce as a system of record
• Experience using Gong or similar conversation intelligence tools
• Strong bias toward action, operational discipline, and measurable outcomes
• Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment

Nice to have

• Experience operating in a partner-led or MSP-centric go-to-market model
• Working knowledge of the cybersecurity industry

Benefits

• 100% remote work environment
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Before you apply

• Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications

About the company

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes.