Channel Account Manager II

The role

Senior Channel Account Managers drive revenue through engagement, expansion, and retention across the partner base. You will act as a trusted advisor to help partners deliver cybersecurity solutions through the Huntress platform.

What you will do

• Achieve and exceed quota based on expansion performance and renewal outcomes
• Serve as a trusted advisor to partners to increase customer satisfaction and grow adoption
• Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
• Maintain and reinforce Huntress culture
• Work cross-functionally with internal teams to remove blockers and improve customer experience
• Maintain strong operational hygiene in CRM
• Use AI tools to prepare for partner meetings, summarize calls, and stay organized

Required qualifications

• 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles
• Strong knowledge of the MSP space
• Experience using Salesforce or a similar CRM platform
• A genuine passion for the partner community
• A strong bias to action
• Comfort using AI in practical day-to-day work

Nice to have

• Experience focused on mid-market and below
• Experience in the cybersecurity industry

Benefits

• Fully remote work
• At least one annual trip to the US for Summer Summit, with additional local events in Australia
• New starter home office set up reimbursement ($800 AUD)
• 12 weeks paid parental leave for both primary and secondary carers
• Monthly digital allowance for personal phone and internet costs ($185 AUD)
• Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
• Subsidised private health insurance through our preferred provider
• Stock options for all full-time employees
• Access to the BetterUp platform for coaching, personal, and professional growth

Before you apply

• Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications

About the company

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. The company secures more than 6M endpoints and 17M identities worldwide.