Customer Success Manager II - College Basketball

Lincoln, NE, United States. Posted 4 months ago

The role

You will manage customer renewals at the NCAA Division I level by working with schools and conferences. You will develop customer relationships, demonstrate products, and work toward quarterly and yearly revenue and engagement targets.

What you will do

Develop strong customer relationships
Maximize satisfaction across a group of accounts
Demonstrate products and educate customers
Carry out engagement and commercial activities
Work toward quarterly and yearly revenue and engagement targets
Run meetings to understand client needs
Identify opportunities for upselling additional services

Required qualifications

Experience in a client-facing role
Experience working with basketball coaches at the NCAA DI and/or professional sports level
Experience with Hudl products
Mastery of Hudl’s Pro Suite for basketball
Communication skills
Time management skills
Growth mindset

Nice to have

Experience as an Account Executive or CSM
Cross-functional experience
Coaching and/or athletics background
Solution oriented

Benefits

Flexible vacation time
Company-wide holidays
Paid sabbatical every five years
Tech stack and hardware provided
Medical plans including vision, dental, and fertility benefits
EAP and Employee Resource Groups
401(K) with up to 4% match

About the company

Hudl builds products that help teams capture video, analyze data, and share highlights. They describe themselves as the team behind the team, supporting the impact of sports.