Senior Vice President, Client Partnership (New York City)

The role

The SVP of Client Partnership provides strategic and tactical leadership for multiple clients within a portfolio. This person manages a team responsible for day-to-day account operations and relationship management.

What you will do

• Provide strategic and tactical leadership for multiple clients within a portfolio
• Serve as the senior partner and confidant for clients and internal cross-disciplinary teams
• Manage a team responsible for day-to-day account operations and relationship management
• Develop overall engagement strategy and work with department heads to execute plans
• Expand contacts with key client executives and maintain post-engagement relationships
• Manage portfolio profitability and work with EDs to develop and negotiate statements of work
• Identify client needs and ensure solutions are linked to objectives
• Manage client expectations and ensure delivery of high quality service
• Work with engagement teams to ensure account work is projected and staffed effectively
• Lead strategic development of new business pitches from RFP response to closing accounts

Required qualifications

• 15+ years of experience
• Led complex, large-scale client engagements in a digital agency, consultancy, or tech-services powerhouse
• Proven track record of managing $10M+ of client work
• Experience leading large, cross-disciplinary teams (20+)
• Experience with overall account management, account growth, and leadership of cross-functional teams
• Strong presentation, verbal and written skills
• Proven ability to develop well-positioned and thoughtful documents and presentations

About the company

Huge is an independent, human-first AI-native design and technology company. They partner with ambitious brands using a system of AI, people, design and technology.