Systems Specialist

The role

You will manage the device fleet, Bogotá office infrastructure, enrollment and build workflows, and recurring audits. You will also work on identity, email, and network tasks as you grow.

What you will do

• Manage the macOS fleet in Iru
• Manage the Windows fleet in Kaseya VSA X
• Keep the asset inventory accurate in Asset Panda
• Execute quarterly access audits
• Run device side of onboarding and offboarding in Colombia and the Americas
• Look after the Bogotá office infrastructure
• Handle escalations from the IT Support team on Okta, Google Workspace and MDM issues
• Follow up alerts from security providers
• Assist with Google Workspace and Okta administration
• Write and maintain documentation in the team's knowledge base

Required qualifications

• 1–3 years in IT support, desktop engineering or a junior systems role
• Hands-on experience with macOS and Windows administration
• Working knowledge of Google Workspace or Microsoft 365 from the admin side
• Working knowledge of an identity provider such as Okta
• Networking basics — IP addressing, VLANs, Wi-Fi, DNS
• Comfort on the command line (Terminal or PowerShell)
• Fluent Spanish
• Professional working English
• Able to be in the Bogotá office when hardware, network or vendor work requires it

Nice to have

• Exposure to an MDM or RMM tools (Iru/Kandji, Jamf, Intune, Kaseya)
• Willingness to learn scripting

Before you apply

• If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license

About the company

Huge is an independent, human-first AI-native design and technology company. It has more than 1,000 design and technology experts working in hub cities around the world.