Field Engineering Technician III

The role

You will independently commission, troubleshoot, and maintain ICON's 3D printers and related systems. This role involves performing preventive maintenance, analyzing printer data, and mentoring junior technicians.

What you will do

• Commission, troubleshoot, and maintain ICON's 3D printers and related systems.
• Connect and disconnect electrical, pneumatic, and network cabling.
• Resolve electrical, mechanical, and software issues.
• Perform preventive maintenance, inspections, and monitoring of printer performance.
• Analyze printer data to foresee potential issues.
• Lead coordination of complex tasks while ensuring safety and compliance.
• Document troubleshooting steps, repairs, and shift handoffs in the ticketing system.
• Build working relationships with Print Operators and cross-functional teams.
• Train and mentor Field Engineering Technician I employees.
• Follow SOPs, workflows, and team instructions.

Required qualifications

• 4+ years as a Field Engineering Technician I or equivalent experience in a technical, hands-on role.
• Ability to read wiring diagrams and terminate cables.
• Strong troubleshooting skills across electrical, mechanical, and control systems.
• Works independently on complex tasks.
• Strong communication and documentation skills.
• Takes ownership of decisions in local operations.
• Willingness to travel outside of Miami, FL, including extended stays and on-call, nights, and weekends.
• Proficiency in English, spoken and written.
• OSHA 10, CPR, and heavy equipment certifications.
• Ability to lift and carry up to 50 pounds safely and regularly.
• Comfortable working in various outdoor environments including extreme temperatures, sun, rain, and mud.
• Comfortable standing, moving on feet, climbing ladders, and carrying material buckets.

Nice to have

• Advanced knowledge of PLCs, VFDs, cabling, and related printer systems
• Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls
• Experience in remote device operation and system navigation
• Proficiency in welding (various types)
• Experience contributing feedback to refine best practices and improve team workflows

About the company

ICON is looking to add a Field Engineering Technician III to its Field Engineering team to deliver reliable, groundbreaking technology in the field.