Product Change Manager

The role

The Product Change Manager will own the end-to-end change control process for the Titan print system and associated hardware products. This role orchestrates the Engineering Change Order process across Engineering, Supply Chain, Manufacturing, Field Operations, and Quality.

What you will do

• Own and administer the Engineering Change Order process end-to-end.
• Define and maintain change control policies, workflows, and documentation standards.
• Facilitate the Change Control Board by coordinating cross-functional review and approval.
• Assess and document the impact of proposed changes on field units, inventory, and tooling.
• Partner with Engineering to ensure ECOs are linked to BOMs, drawings, and documentation in the PLM system.
• Coordinate with Supply Chain and Procurement to evaluate supplier and lead time impacts.
• Manage retrofit and field upgrade programs for deployed Titan systems.
• Maintain an auditable change history for all released products.
• Track and report change cycle times, backlog, and implementation status.
• Serve as the primary point of contact for change-related questions.

Required qualifications

• 5+ years of experience in product change management, configuration management, or engineering program management in a hardware manufacturing environment.
• Demonstrated experience administering ECO/ECR processes and managing Change Control Boards.
• Strong understanding of PLM and ERP systems and how they interface in a hardware development and production context.
• Ability to assess cross-functional impact of product changes across engineering, supply chain, manufacturing, and field operations.
• Exceptional organizational skills to manage a high volume of concurrent changes.
• Clear and effective communicator with engineers, operations leaders, suppliers, and field teams.
• Comfortable operating in a fast-paced environment where product development velocity is high.
• Experience in a high-growth, high-velocity product development and NPI environment.

Nice to have

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field.
• Experience with Agile PLM, Arena, Windchill, or similar PLM platforms; familiarity with NetSuite or comparable ERP systems.
• Background in construction technology, robotics, aerospace, defense, or other hardware-intensive industries.
• Experience managing field retrofit or upgrade programs for deployed hardware systems.
• Familiarity with configuration management standards such as EIA-649 or MIL-HDBK-61.
• PMP certification or equivalent program management credential.
• Experience in a startup or high-growth enterprise environment.

About the company

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.