Client Delivery - Assistant Vice President

The role

This role serves as a senior individual contributor managing complex client relationships and leading high-impact initiatives. The person will resolve data and reporting challenges and drive operational improvements for a portfolio of clients.

What you will do

• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Analysis of private equity and hedge fund statements for input into system.
• Work with clients and partners to resolve data issue.
• Client onboarding.
• Client account setup and training.
• Day-to-day support and issue management.
• System setup and configuration.
• New client setup.
• New financial account and asset set-up and classification.

Required qualifications

• 7+ years of experience in a related field
• Bachelor's degree from a rigorous undergraduate program
• Excellent customer relation skills and able to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/Wealth Management Policies, Procedures, and Client Service
• Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
• Proactively assess and act upon client and company needs
• Organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools & applications
• Able to learn new software quickly
• Strong MS Excel & PowerPoint skills

Nice to have

• Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro or similar wealth management platforms
• Experience with planning tools such as eMoney, MoneyGuidePro or similar software
• Basic knowledge of database concepts, and any type of programming
• Working knowledge of Photoshop, HTML design, and/or similar tools

Benefits

• Salary
• Equity for all full-time employees
• Annual performance bonus
• Employer matched retirement plan
• Generously subsidized healthcare
• 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)

About the company

iCapital is looking to hire a Client Delivery Specialist, Assistant Vice President to join the Data Solutions team.