UX Writer - Vice President

The role

The Senior UX Writer will enhance the user experience across the iCapital platform by crafting clear, user-centered content. This role involves shaping design system content guidelines and collaborating with cross-functional partners to support complex product environments.

What you will do

• Operate as both a hands-on contributor and a strategic leader.
• Create clear, consistent, and user-centered content for application workflows, subscription and onboarding journeys.
• Drive content design leadership by shaping iCapital design system writing style guides, reusable patterns, and governance frameworks.
• Guide content recommendation through design critiques, content reviews, and collaborative workshops.
• Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
• Manage multiple priorities and deliver high-quality content solutions.
• Collaborate cross-functionally with UX, Product, Legal and Compliance teams and business stakeholders.

Required qualifications

• 7+ years of experience in UX writing, content design, or digital product content strategy
• Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industrie
• Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
• Provide clear, user-focused writing for complex systems or enterprise applications
• Experience developing and building design systems, content standards, and governance frameworks
• Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
• Strong stakeholder management and cross-functional collaboration skills
• Experience working in fast-paced product environments
• Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
• Experience working with AI-assisted content tools
• Experience working within legal, regulatory, and compliance review processes
• Portfolio, website, or any other relevant link to your work in your resume is required

Benefits

• salary
• equity for all full-time employees
• annual performance bonus
• employer matched retirement plan
• generously subsidized healthcare
• 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• parental leave
• unlimited paid time off (PTO)

About the company

iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform.