Senior Fraud Investigations Analyst

The role

This individual contributor will lead investigations into account takeover activity and identify fraud patterns at scale. The role involves analyzing large datasets to strengthen detection strategies and drive improvements in detection systems.

What you will do

• Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity
• Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns
• Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations
• Independently own investigations from detection through resolution, including clear documentation and recommendations
• Identify gaps in detection logic and contribute to improvements in rules, models, and workflows
• Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality
• Act as an escalation point for high-severity or ambiguous fraud cases
• Develop and refine investigation playbooks and analytical approaches for ATO detection
• Support reporting and analysis of fraud trends, detection performance, and operational metrics
• Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy

Required qualifications

• Bachelor’s degree from an accredited institution
• 4+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks
• 2+ years of experience using SQL, Python, or similar tools to analyze data and drive investigations
• 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Demonstrated experience analyzing fraud trends beyond individual case investigations
• Experience using AI/LLM tools to enhance data analysis and investigations

Nice to have

• Experience at a fintech company, technology company, or reputable financial institution
• Strong experience analyzing organized fraud rings or large-scale ATO campaigns
• Experience influencing fraud detection logic, models, or rule systems
• Familiarity with AI/ML techniques applied to fraud detection and risk analysis
• Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems

Benefits

• Medical, dental, and vision
• Health savings account
• Flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
• Basic and voluntary life and AD&D insurance
• 401(k) with company match
• Parental leave
• Unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays
• Short and long-term disability insurance
• Accident and critical illness insurance
• Referral bonus policy
• Employee assistance program
• Pet insurance

About the company

IDMe is a digital identity wallet that simplifies how individuals securely prove their identity online. The company provides identity verification for federal agencies, state government agencies, healthcare organizations, and consumer brands.