Staff Product Manager - Deployment Excellence

The role

You will build and scale IonQ's on-premises deployment motion within the Deployment Excellence function. You will define, build, and operate repeatable program mechanisms to standardize delivery of quantum computers.

What you will do

• Hold accountability for successful, on-time, and predictable deployment of on-premises systems.
• Drive cross-functional execution across engineering, facilities, manufacturing, installation, and operations teams.
• Map existing handoffs and document the ideal state end-to-end deployment framework.
• Design and implement repeatable program architecture including templates, runbooks, and dashboards.
• Translate operational pain points into actionable input for Product Management.
• Own direct customer delivery management for initial on-prem accounts.
• Track deployment and bring-up milestones.

Required qualifications

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent real-world experience
• 12+ years of experience in technical program management, delivery leadership, or equivalent roles, in hardware, deep-tech, or otherwise complex systems environments
• A track record of leading cross-functional delivery of complex, multi-team programs for external customers
• World-class written and verbal communication skills
• Ability to act as a self-starting, high-accountability leader in ambiguous and challenging environments

Nice to have

• Experience delivering physical hardware or complex scientific instruments to customers
• Experience standing up or scaling a program-management, delivery, or process transformation function
• Familiarity with Quantum Computing, Quantum Information Science, or deep-tech R&D
• Experience in Private Cloud Deployment, Scientific Computing, or High Performance Computing
• Direct experience with government contracting and milestone-based technical reporting

Benefits

• Comprehensive medical, dental, and vision plans
• Matching 401(k)
• Unlimited PTO
• Paid holidays
• Parental/adoption leave
• Legal insurance
• Home technology stipend

Before you apply

• Employment is contingent on verifying U.S. Person status for export controls and government contracts work
• May require obtaining a necessary license or confirming a license exception under U.S. export controls

About the company

IonQ, Inc. is the world’s leading quantum platform and merchant supplier delivering integrated quantum solutions. Headquartered in College Park, Maryland, the company provides quantum computing services through major cloud providers and meets needs across land, sea, air, and space.