Quality Assurance Manager - Sierra Leone

The role

The Quality Assurance Manager will perform quality assurance for learning software, conduct A/B experiments on learners, and oversee data collection and monitoring systems. This role involves testing software functionality, managing adhoc testers, and ensuring data integrity.

What you will do

• Design, implement, conduct and oversee testing and quality assurance processes for software
• Setup and manage Imagine test labs in the office and various schools
• Perform functional testing of software including learning units, user experience, and configuration
• Source and manage a team of testers on an adhoc basis
• Act as a main local liaison with Learning Content Provider
• Design, implement and conduct testing processes for customized software versions on learners
• Collect and compile data from experiments
• Test device performance for various scenarios
• Support global analytics team with collection of logs and related data
• Design and implement testing processes for data quality from tablets and monitoring systems

Required qualifications

• Bachelor’s Degree in a relevant field: Technology, Data Science, Quality Assurance
• A minimum of 5 years’ experience in Technology, Software and Data Management
• Good knowledge of computer hardware and software
• Experience of both iOS and Android operating systems
• Experience of using Github issues or similar to report and triage bugs

Nice to have

• Mac OS experience is beneficial
• Excellent written and oral communication skills in English
• Strong interpersonal and relationship building skills
• Ability to work effectively in multicultural environments and teams
• Strong organization skills and superior attention to detail
• Ability to work under pressure and meet deadlines
• Ability to proactively manage and resolve conflicts
• Ability to prioritize and display a high level of adaptability/flexibility while handling job responsibility
• Passion for Imagine’s mission and vision
• Demonstrated commitment to equity in educational access and outcomes

About the company

Imagine Worldwide is a nonprofit organization incorporated in California that provides an innovative education technology solution to address the global literacy and numeracy learning crisis. They operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania.