Senior Business Operations

The role

You will assess and optimize how data and information are leveraged across proprietary systems and the tech ecosystem. You will partner with stakeholders to translate organizational goals into scalable action plans and optimal data workflows.

What you will do

• Translate high-level business requirements and strategic goals into actionable data strategies and project plans
• Evaluate operational pain points and business goals to determine data structure impacts
• Align cross-functional data strategies with enterprise objectives
• Evaluate existing data processes, systems, and sources to identify inefficiencies
• Design end-to-end data processes, policies, and standard operating procedures
• Synthesize complex data sets to extract business insights and inform decision-making
• Conduct root-cause analysis on data and workflow inefficiencies
• Define and maintain the overarching data governance framework
• Orchestrate information flow across the organization by partnering with technical teams
• Drive organizational adoption of new processes through communication and training

Required qualifications

• Strategic and process-oriented mindset
• Translational leadership ability
• Analytical and data interpretation skills
• Stakeholder management skills
• Project and process management experience

Nice to have

• 5+ years of experience in Strategic Process Design, Business Operations, Process Improvement, Business Strategy, Data Governance, Business Architecture, Revenue / Sales Operations
• Experience partnering with technical teams (e.g., Salesforce, CRM, or Enterprise Data teams)
• Experience navigating complex, multi-system environments

Benefits

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee
• Flexible spending accounts and 401(k)
• Responsible PTO policy
• Up to 12 fully covered therapy/coaching sessions per year
• Monthly gym reimbursement policy
• Restricted Stock Units (RSUs) with a 3-year vesting schedule
• Free Coursera subscription and PXA courses
• 26 weeks of fully paid leave for the primary caregiver
• 13 weeks fully paid leave for the secondary caregiver
• Technology stipend for home office setup
• Monthly allowance for internet expenses

About the company

impact.com is the world’s leading commerce partnership marketing platform. It enables businesses to discover, manage, and scale partnerships across the customer journey.