GenAI Engineer - Sales Enablement

The role

You will create and maintain AI agents and generative features in applications. This involves creating prompts, monitoring answer quality, and integrating APIs to enhance agent capabilities.

What you will do

• Leverage Google Cloud’s Vertex AI products to maintain and enhance the Copilot agent feature.
• Enhance agent capabilities by integrating with Impact or external APIs.
• Enhance agent analytics capabilities with new integrations.
• Enhance agent knowledge by adding context to its search index.
• Create tools and processes for monitoring agent answer quality and correctness.
• Leverage reinforcement learning, adapter tuning or other methods to tune the model.
• Evaluate new LLMs with the agent as they become available.
• Work with full stack engineers to expose new features in the user interface.
• Work with product managers to identify features, estimate effort, prototype, implement and deploy.
• Interface with the Google solutions team to report bugs or request features.

Required qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field
• Understanding of LLM/GPT concepts
• Proficiency in prompt engineering
• Proficiency with Python
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker) and/or sql query writing
• Excellent written and verbal communication skills
• Ability to work collaboratively in a cross-functional team environment
• Willingness to learn new skills and technologies
• At least 1 year working in Generative AI, or extensive and demonstrable personal projects

Nice to have

• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn
• Experience working in Google’s (GCP) environment
• Proficiency with Javascript/Typescript or Java/Scala
• Experience in and understanding of marketing/advertising industry
• Previous experience in a startup or fast-paced environment
• Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits

• Unlimited PTO policy
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options (3-year vesting schedule pending Board approval)
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

About the company

impact.com is a partnership management platform that uses technology to automate partnerships and grow revenue. The company serves global enterprise brands like Walmart, Uber, and Shopify.