Impinjexternal
Staff Product Applications Engineer
Seattle, Washington, United States. Posted 2 months ago
The role
This person will act as a technical bridge between Impinj and global partners and customers. They will provide hardware and RF technical support, create technical enablement tools, and lead efforts to solve complex customer issues.
What you will do
- Be a RAIN RFID product technical domain specialist for global partners and field sales
- Deliver hardware and RF technical support to customers
- Engage with technical leadership on product features and applied standard methodologies
- Generate and maintain technical enablement tools including documents, training, and reference designs
- Identify and document applied knowledge of products and benchmark against competition
- Build technology demonstrations or proof of concepts
- Lead team-based efforts to solve complex customer issues
- Develop integrated plans to root cause issues and communicate with customers
- Work outside of normal business hours or on a flexible schedule to support global customers
Required qualifications
- Bachelor's degree in electrical engineering or related field of study and 8+ years of experience in RF/silicon engineering or related role, or equivalent combination of education and experience
- A structured, analytical approach and strong technical problem-solving skills
- Experience having technical conversations with customers via email, phone, and live presentations
- Detail-oriented writing skills
- Proficiency working with data analytic software
- Experience working with customers to understand requirements and translate these into technical solutions
- Ability to respond to customer needs at the pace of business
Benefits
- Healthcare benefits
- 401(k) plan and company match
- Merit increases
- Annual bonus
- Stock
- Sales incentives
- Support for remote work or a desk with a view
- Weekly Q&A sessions with executive team
- Open paid time-off policy
Before you apply
- This position has access to technologies or data subject to U.S. export control regulations
- May require additional documentation related to national identity to determine if an export compliance license is required
About the company
Impinj delivers Physical Intelligence that connects the physical world to the AI-powered digital world. Their products identify and track items to provide real-time operational insights.