Senior Account Manager – Chicago

The role

The Senior Account Manager will own new customer onboarding and campaign delivery within a revenue pod. You will manage account health, drive upsell and cross-sell opportunities, and act as the primary post-sale contact for agencies and advertisers.

What you will do

• Onboard new advertiser customers onto InMobi and Glance ad systems
• Own end-to-end delivery and KPI optimization of deals
• Act as the client's day-to-day point of contact post-sale
• Manage quarterly account retention and growth plans
• Own upsell and cross-sell goals and track activities in Salesforce
• Partner with Sales Managers to co-own long-term account strategy
• Lead campaign analysis and provide consultative guidance via check-ins and QBRs
• Manage the full solution lifecycle from pre-sale planning to post-campaign reporting
• Collaborate cross-functionally with product, sales, and operations teams
• Troubleshoot campaign issues with technical and operations teams

Required qualifications

• 8+ years of overall client success or account management experience
• At least 4 years in digital and/or programmatic advertising
• Experience owning post-sale account health and driving retention and growth
• Experience carrying or contributing to an upsell/renewal target
• Experience managing complex agency and brand relationships
• Proficiency with Salesforce, Microsoft Excel, PowerPoint, and analytics/BI tools
• Strong analytical skills
• Excellent organizational and time-management skills
• Willingness and flexibility to work with global teams across several time zones
• Bachelor's degree or equivalent practical experience

Nice to have

• Hands-on experience with major DSPs and platforms such as The Trade Desk (TTD), DV360, and Amazon DSP

Benefits

• Competitive salary and ESOP grant
• High-quality medical, dental, and vision insurance
• Company-matched HSA
• 401(k) company match
• Vacation time, sick days, special occasion time, and company-wide holidays
• Maternity and paternity leave benefits
• Flexible working hours
• Wellness stipend
• Free lunch in offices daily
• Pet-friendly work environment
• Pet insurance policy
• Employee Assistance Program (EAP)

About the company

InMobi Group is a global technology company shaping the future of agentic commerce and advertising. It includes InMobi Advertising and the consumer platform Glance.