General Manager

The role

The General Manager leads day-to-day sales and revenue generation for the Sales & Service office. This role focuses on driving service and construction revenue, managing P&L, and leading a multidisciplinary team.

What you will do

• Develop and execute sales strategies for EV Charging, Lighting and Electrical, BESS, Solar, and HVAC Equipment Electrical Installations
• Oversee full P&L ownership including revenue, margin, budgeting, and cost control
• Drive customer relationship management with customers, vendors, distributors, and partners
• Manage labor resource planning by aligning technician headcount with project pipeline
• Track key operational KPIs including tech productivity, backlog health, and customer satisfaction
• Provide operational leadership for branch staff including office personnel and technicians
• Manage workforce development including recruiting, training, and developing staff
• Identify new service opportunities, market segments, and revenue streams
• Foster a culture of safety, accountability, and continuous improvement
• Collaborate cross-functionally with Legal, Finance, Supply Chain, and Engineering

Required qualifications

• Bachelor’s degree in business administration, construction management, operations management, engineering, or equivalent work experience
• 5+ years of progressive leadership experience in branch operations, construction management, electrical services, industrial services, maintenance operations, or related industries
• Proven success managing overall branch performance
• Demonstrated experience establishing, growing, or leading a new branch, business unit, or market presence
• Strong business acumen with experience managing P&L performance, budgeting, forecasting, financial reporting, and cost control
• Experience developing and executing strategic growth plans
• Proven ability to lead, mentor, and develop high-performing teams
• Strong leadership presence
• Excellent communication, negotiation, and conflict-resolution skills

Benefits

• 401(k) matching contribution
• health, dental, and vision
• paid jury duty
• paid holidays
• generous vacation
• paid sick leave
• opportunities for advancement
• office meals and snacks
• team building events and activities

About the company

InCharge's success is built on operational excellence and strong leadership at every level.