Operations Supervisor (Second Shift)

The role

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area. This role manages multiple Team Leads and Operators to meet safety, quality, delivery, and efficiency targets.

What you will do

• Lead daily execution of production activities to meet safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators.
• Ensure adherence to daily build schedules and takt time.
• Monitor and track performance against key metrics.
• Lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance for work center readiness.
• Enforce safety protocols, 5S practices, and standard work.
• Support onboarding, cross-training, and upskilling of team members.
• Lead or support root cause analysis and corrective action implementation.

Required qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree, or at least two years of additional relative experience including demonstrated leadership.
• 3-7 years of experience in a manufacturing or production environment.
• 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Nice to have

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills

Benefits

• Comprehensive and competitive benefits package

About the company

IEM builds electrical distribution systems and delivers solutions for complex power needs. The company has been operating for 75 years.