Industrialelectricmanufacturing
IT Manager
San Antonio, Texas, United States. Posted a month ago
The role
The IT Manager will lead the on-site IT team and own IT strategy and execution for the San Antonio manufacturing facility. This role involves overseeing site IT operations, managing budgets, and ensuring reliable technology services.
What you will do
- Lead, develop, and mentor IT Support Leads and individual contributors
- Oversee site IT operations including local infrastructure, end-user support, systems administration, and security
- Serve as the senior escalation point for complex technical issues and critical incidents
- Develop and manage the site IT budget
- Build partnerships with senior business leaders to align technology investments
- Ensure compliance with corporate IT policies, security standards, and regulatory requirements
- Drive site IT projects from planning through implementation
- Establish and monitor key performance indicators
- Manage relationships with local vendors, service providers, and contractors
- Oversee hardware and software lifecycle management
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent experience)
- 10+ years of progressive experience in IT
- 5+ years in a senior leadership or people management role
- Proven experience managing IT teams
- Strong technical background in enterprise infrastructure, networking, cloud services, and security
- Experience with IT service management frameworks (ITIL) and ticketing systems (e.g., ServiceNow, Jira Service Management)
- Demonstrated ability to manage budgets, vendors, and contracts
- Excellent strategic thinking, problem-solving, and decision-making skills
- Strong communication and interpersonal skills
- Experience with compliance and regulatory requirements relevant to U.S. operations
Nice to have
- ITIL, PMP, or other relevant certifications
- Experience in a multi-national or distributed organization
- Experience in a manufacturing or industrial environment
Benefits
- Comprehensive and competitive benefits package
About the company
IEM builds electrical distribution systems and delivers solutions for complex power needs. The company has been operating for 75 years.