Field Service Mechanical Technician - IAD

The role

You will install, inspect, maintain and troubleshoot busway systems and mechanical installations at customer sites, mainly in data centers and industrial applications. You will also help with corrective field actions, commissioning and startup, and weekly service reports.

What you will do

• Install, inspect and commission electrical busway systems and mechanical components at customer sites.
• Perform onsite troubleshooting, diagnostics and repairs of electrical and mechanical systems.
• Participate in corrective field actions for quality improvement, manufacturing remediation and warranty items.
• Assist with commissioning and startup of IEM equipment, including components and subassemblies.
• Ensure work follows specifications, industry standards, OEM guidelines, and health, safety and environmental rules.
• Confirm schematics are correct and materials are available before arriving onsite.
• Maintain accurate installation, inspection and service reports, and submit weekly field trip reports.
• Support on-the-job training of field service technicians and team members.
• Work with engineering, project management and manufacturing teams to resolve design, installation and operational issues.
• Provide technical support to field service management and commercial sales teams.

Required qualifications

• Associate or bachelor's degree in electrical or mechanical engineering, or related field experience.
• 1 year of experience in field service, electrical busway or mechanical systems.
• Strong understanding of busway systems, electrical codes, electrical-mechanical systems and troubleshooting.
• Ability to read and interpret electrical and mechanical drawings, schematics, blueprints and assembly drawings.
• Proficiency with hand and power tools and a solid understanding of safety protocols.
• Strong communication and customer service skills.
• Ability to lift and carry up to 50 lbs.
• Ability to work with prolonged periods of computer use and close visual attention to documents.

Nice to have

• Experience with an OEM.
• Proficiency in report writing and Microsoft Word, Excel, PowerPoint and Outlook.
• IEM employee training experience and ability to implement field process improvements.
• Experience with electrical testing equipment, including multimeters and insulation resistance testers.
• OEM certification in busway systems or mechanical installations.
• Knowledge of NFPA, NEC and other relevant standards for electrical and mechanical installations.

Benefits

• Comprehensive and competitive benefits package supporting well-being, growth and long-term success.
• Benefits snapshot available at iemfg.com/careers.

Before you apply

• Extensive travel of up to 80% may be required.
• Recruiting scams: IEM never charges candidates fees, and recruiter emails come from an @iemfg.com address.

About the company

IEM designs and builds electrical distribution systems for complex power needs, with 75 years of experience. The company serves industries that power the world's most dynamic markets.