Field Service Mechanical Technician - PHX

The role

The Field Service Mechanical Technician installs, maintains and troubleshoots busway systems and mechanical installations at customer sites, mainly in data centers and industrial applications. The role also supports commissioning and startup, corrective field actions, and weekly service reporting.

What you will do

• Install, inspect and commission busway systems and mechanical components at customer sites.
• Perform onsite troubleshooting, diagnostics and repairs of electrical and mechanical systems.
• Take part in corrective field actions for quality, manufacturing remediation and warranty items.
• Assist with commissioning and startup of IEM equipment, including components and subassemblies.
• Install or modify panelboard interiors, circuit breakers, bus bars, switchgear doors, metering, power cabling and control wiring.
• Confirm schematics and required materials are ready before arriving onsite.
• Prepare complete service reports, closeout paperwork and weekly customer field trip reports.
• Train field service technicians and service team members on mechanical guidance and IEM quality standards.
• Ensure health, safety and environmental compliance during installation and service work.
• Collaborate with engineering and project management to resolve design, installation and operational issues.

Required qualifications

• Associate or bachelor's degree in electrical or mechanical engineering, or related field experience.
• 1 year of experience in field service, electrical busway or mechanical systems.
• Strong understanding of busway systems, electrical codes, electrical-mechanical systems and troubleshooting.
• Ability to read and interpret electrical and mechanical drawings, schematics, blueprints and assembly drawings.
• Proficiency with hand and power tools and a solid understanding of safety protocols.
• Strong communication and customer service skills.
• Ability to lift and carry up to 50 lbs.
• Ability to work with prolonged periods of computer use and close visual attention.

Nice to have

• Experience with an OEM.
• Proficiency in report writing and Microsoft Word, Excel, PowerPoint and Outlook.
• IEM employee training experience and ability to implement field process improvements.
• Experience with electrical testing equipment, including multimeters and insulation resistance testers.
• OEM certification in busway systems or mechanical installations.
• Knowledge of NFPA, NEC and other relevant electrical and mechanical standards.

Benefits

• Comprehensive and competitive benefits package supporting well-being, growth and long-term success. Snapshot available at https://www.iemfg.com/careers

Before you apply

• Recruiters only contact candidates from an @iemfg.com address. IEM never charges candidates fees.

About the company

IEM designs and builds electrical distribution systems for complex power needs, with 75 years of experience. Learn more at https://www.iemfg.com