Field Service Mechanical Technician - JAX

The role

The Field Service Mechanical Technician installs, maintains and troubleshoots busway systems and mechanical installations at customer sites, mainly in data centers and industrial applications. The role also supports commissioning and startup, corrective field actions, and weekly service reporting.

What you will do

• Install, inspect and commission electrical busway systems and mechanical components at customer sites.
• Perform onsite troubleshooting, diagnostics and repairs of electrical and mechanical systems.
• Take part in corrective field actions for quality improvement, manufacturing remediation and warranty items.
• Assist with commissioning and startup of IEM equipment, including components and subassemblies.
• Confirm schematics and required materials are ready before arriving onsite.
• Prepare service reports, project closeout paperwork and weekly customer field trip reports.
• Ensure compliance with health, safety and environmental regulations.
• Support on-the-job training of field service technicians and team members.
• Collaborate with engineering and project management to resolve design, installation and operational issues.
• Perform other duties as assigned by management.

Required qualifications

• Associate or bachelor's degree in electrical or mechanical engineering, or related field experience.
• 1 year of experience in field service, electrical busway or mechanical systems.
• Strong understanding of busway systems, electrical codes, electrical-mechanical systems and troubleshooting techniques.
• Ability to read and interpret electrical and mechanical drawings, schematics, blueprints and assembly drawings.
• Proficiency with hand and power tools and a solid understanding of safety protocols.
• Strong communication and customer service skills.
• Ability to lift and carry up to 50 lbs.
• Ability to work with prolonged periods of computer use and close visual attention to documents.

Nice to have

• Experience with an OEM.
• Proficiency in report writing and Microsoft Word, Excel, PowerPoint and Outlook.
• IEM employee training experience and ability to implement field process improvements.
• Experience with electrical testing equipment, including multimeters and insulation resistance testers.
• OEM certification in busway systems or mechanical installations.
• Knowledge of NFPA, NEC and other relevant standards for electrical and mechanical installations.

Benefits

• Comprehensive and competitive benefits package for well-being, growth and long-term success. A snapshot is available at https://www.iemfg.com/careers.

Before you apply

• IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address.

About the company

IEM is an electrical distribution systems company with 75 years of history, delivering solutions for complex power needs. The company works on projects that power some of the world's most ambitious industries.