Field Service Mechanical Technician - DFW

The role

The technician installs, inspects, maintains and troubleshoots busway systems and mechanical installations at customer sites, mainly in data centers and industrial applications. The role also supports commissioning and startup, corrective field actions, and weekly service reports.

What you will do

• Install, inspect and commission electrical busway systems and mechanical components at customer sites.
• Perform onsite troubleshooting, diagnostics and repairs of electrical and mechanical systems.
• Take part in corrective field actions for quality, manufacturing remediation and warranty items.
• Install or modify panelboard interiors, circuit breakers, bus bars, switchgear sections, metering, power cabling and control wiring.
• Confirm schematics and required materials are correct and available before arriving onsite.
• Prepare and submit weekly customer field trip service and startup reports, and project closeout paperwork.
• Report project milestones and coordinate timelines and logistics.
• Ensure health, safety and environmental compliance during installation and service.
• Support on-the-job training of field service technicians and team members.
• Collaborate with engineering and project management to resolve design, installation and operational issues.

Required qualifications

• Associate or bachelor's degree in electrical or mechanical engineering, or related field experience.
• 1 year of experience in field service, electrical busway, or mechanical systems.
• Strong understanding of busway systems, electrical codes, electrical-mechanical systems and troubleshooting.
• Ability to read and interpret electrical and mechanical drawings, schematics, blueprints and assembly drawings.
• Proficiency with hand and power tools and a solid understanding of safety protocols.
• Strong communication and customer service skills.
• Ability to lift and carry up to 50 lbs.
• Ability to work with prolonged periods of computer use and close visual attention to documents.

Nice to have

• Experience with an OEM.
• Proficiency in report writing and Microsoft Word, Excel, PowerPoint and Outlook.
• IEM employee training experience and ability to implement field process improvements.
• Experience with electrical testing equipment, including multimeters and insulation resistance testers.
• OEM certification in busway systems or mechanical installations.
• Knowledge of NFPA, NEC and other relevant standards for electrical and mechanical installations.

Benefits

• Comprehensive and competitive benefits package supporting well-being, growth and long-term success. Snapshot available at iemfg.com/careers.

Before you apply

• Recruiters contact candidates only from an @iemfg.com address; IEM never charges candidates fees.

About the company

IEM builds electrical distribution systems and provides world-class solutions for complex power needs. The company has been operating for 75 years.