Industrialelectricmanufacturing
Lead Field Service Technician - DFW
Dallas, Texas, United States; Plano, Texas, United States. Posted 6 months ago
The role
This working-lead role manages and supervises a team of approximately 8 technicians and engineers. You will perform start-up, commissioning, troubleshooting, and maintenance of electrical equipment at customer sites.
What you will do
- Lead and coordinate start-up and commissioning activities for electrical equipment
- Provide daily supervision, mentorship, and training to field service technicians
- Serve as the technical lead for product expertise and advanced troubleshooting
- Travel to manufacturing or field service facilities for training and testing
- Identify and report project risks to management
- Work on job sites to complete project start-up and resolve punch list items
- Coordinate with commercial and administration teams for scope requests
- Ensure technicians have required tools, materials, and documentation
- Report product or quality concerns to management
- Work with managers to schedule additional field resources
Required qualifications
- Associate degree, vocational training, military experience, or equivalent experience in power distribution systems
- Minimum of 2 years of field service experience with emphasis on start-up and commissioning of electrical equipment
- Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources
- Strong teamwork and communication skills
- Ability to work independently with minimal supervision
- Effective problem-solving skills
- Strong organizational skills and ability to manage multiple priorities
- Ability to bend, lift, and carry equipment and materials up to 50lbs
Nice to have
- Experience with switchgear, electrical distribution systems, and electrical control systems
- Familiarity with advanced communication protocols and networking concepts
- Prior supervisory or lead-level experience
Benefits
- Comprehensive and competitive benefits package
About the company
IEM builds electrical distribution systems and delivers solutions for complex power needs. The company has been operating for 75 years.