Field Service Site Operations Representative

The role

The Field Service Site Operations Representative supports field operations by coordinating site activities and maintaining operational readiness. This person tracks progress, manages resources, and ensures labor, materials, and documentation align with project needs.

What you will do

• Coordinate day-to-day site operations for commissioning and startup activities
• Align field labor, materials, tools, and resources with project timelines
• Monitor project milestones and deliverables to keep jobs on schedule
• Identify and escalate potential project delays, staffing gaps, or material shortages
• Track site progress, punch list items, and project closeout needs
• Ensure jobsite documentation and reports are completed and organized
• Coordinate supplies, tools, equipment, and materials for site activities
• Assist with the movement of materials, parts, or equipment between locations
• Participate in project and site coordination meetings
• Maintain communication with Field Service leadership regarding site conditions and technician utilization

Required qualifications

• High school diploma or GED equivalent
• Minimum of one year of experience supporting on-site operations in construction, field service, commissioning, or a related environment
• Strong verbal and written communication skills
• Sound problem-solving ability
• Ability to manage competing priorities in a fast-paced operational environment
• Must be able to lift up to a minimum of 25 lbs
• Ability to perform long periods of close work on a computer screen

Nice to have

• Associate degree or two-year technical degree in Construction Management, Engineering, or a related field
• Equivalent combination of education and relevant hands-on experience
• Experience working directly in active jobsite environments and maintaining customer service in client-facing interactions

Benefits

• Medical benefits
• Financial benefits
• Other benefits

About the company

IEM builds electrical distribution systems and delivers solutions for complex power needs. The company has been operating for 75 years.