Platform Manager

The role

The Platform Manager manages and maintains relationships between the company and customers during the order cycle. This person works directly with customers to access and help meet their needs.

What you will do

• Maintain or develop systems to track orders from entry to shipment.
• Support the bid process and order management activities.
• Coordinate with internal departments and customers for on-time shipment.
• Review customer Purchase Orders and resolve commercial or technical issues.
• Prepare orders for entry and manage associated documents.
• Participate in engineering handoff meetings.
• Work with engineering and customers through the submittal and release process.
• Work with engineering, quotations, sales and customer to manage change orders.
• Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
• Work with client-specified integrator by communicating schedule and providing technical support services.

Required qualifications

• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering
• Minimum 2-4 years of experience in a Project Management or similar position

Benefits

• medical benefits
• financial benefits
• other benefits

About the company

IEM builds electrical distribution systems and delivers solutions for complex power needs. The company has been operating for 75 years.