Inkind
Senior Growth Marketing Manager
Austin, in-person. Posted a month ago
The role
You will own user engagement and lifecycle development to increase user LTV. You will manage the engagement and lifecycle roadmap across in-app, communications, and 3PD platforms using data and technology.
What you will do
- Own the engagement and lifecycle roadmap
- Define lifecycle stages using behavioral data
- Write creative briefs and project plans
- Build cohorts and segments and read dashboards
- Design and ship experiments end to end
- Develop process and tools to track experiments
- Create playbooks, infrastructure, prompts, and documentation for agents
- Set guardrails for campaigns that agents run
- Use AI tools in daily workflow
Required qualifications
- 5+ years of B2C marketing experience, ideally for a consumer app
- Experience running lifecycle marketing across multiple channels
- Demonstrated experience designing and shipping experiments end to end
- Comfort analyzing large datasets
- Can build cohorts and segments from raw data, analyze results independently, and explain them to non-analysts
- Hands-on use of AI tools in your workflow, and the ability to tell us which ones and how
Nice to have
- Startup experience
- Experience with a CEP such as Braze, Iterable, or Customer.io
- Experience running paid retargeting to reactivate lapsed diners
- Background in consumer marketplaces, rewards, restaurants, or hospitality
- SQL familiarity or experience working with a cloud data warehouse (Snowflake, Redshift, BigQuery)
- Experience working alongside engineers on automated or data-driven marketing systems
Benefits
- Exciting opportunities at the forefront of restaurant technology
- Generous PTO and company holiday policy
- Company-paid Short Term Disability
- 100% employer-covered health and dental insurance
- Higher-tier and dependent coverage options available
- Vision plan available at employee cost
- Child care benefits
- Generous parental leave
- Dog-friendly Austin office with great views of downtown
- Daily lunches and snacks for in-office team members
About the company
inKind connects passionate diners with exceptional restaurants across the country. They power the relationship between millions of diners and over 10,000 restaurants.