Onboarding Specialist

The role

Onboarding Specialists train and steward new restaurant partners to the inKind platform. They ensure smooth product implementation and act as the main point of contact during the launch cycle.

What you will do

• Coordinate the onboarding and training of Restaurant Partners to inKind's platform
• Manage personal queue of new projects, new location requests, and maintenance requests
• Serve as a subject matter expert on the implementation of inKind's Restaurant Partner products and services
• Work cross-functionally with other departments to refine existing processes pertaining to the partner experience
• Build relationships with external inKind partners to improve our implementation process for users

Required qualifications

• Bachelor's Degree
• 1 years of relevant experience
• Experience working with team collaboration and presentation tools such as Google Suite, Slack, Asana, Cordial, Keynote, etc.
• Experience with project management, account portfolio planning, and/or prioritization

Nice to have

• Experience working with restaurants or food-related entities/clients
• Experience working in a training or operational capacity

Benefits

• Generous PTO and company holiday policy
• Company paid Short Term Disability
• 100% employer covered health and dental insurance for direct employees
• Vision plan available at employee's additional cost
• Child Care Benefits
• Generous parental leave
• Dog-friendly workspace
• Daily lunches and snacks

About the company

inKind connects passionate diners with exceptional restaurants across the country. The company helps restaurants thrive and inspires guests to dine out more often through its app.