Insights Lead, Instacart Business

The role

The Business Insights Lead will build reporting infrastructure, analytical frameworks, and insights delivery for Instacart Business. This role serves as an analytical partner for internal leadership and manages external partner reporting.

What you will do

• Build a reporting system for GTM leaders with partner-level insights and dashboards.
• Run an external partner reporting program with clear frameworks and reliable delivery.
• Perform deep-dive analyses to diagnose performance gaps and identify growth opportunities.
• Manage recurring analytical programs including retention, cohort analysis, and pipeline health.
• Strengthen the analytics foundation by closing reporting gaps and building scalable self-service tools.
• Partner cross-functionally to improve underlying data infrastructure.

Required qualifications

• 5+ years of experience in analytics, business intelligence, or insights.
• 2+ years in a B2B, commercial, or GTM-facing context.
• Track record of owning end-to-end reporting programs from data sourcing to stakeholder communication.
• Strong proficiency in SQL.
• Proficiency in at least one BI/visualization tool (e.g., Tableau, Looker, Mode).
• Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.
• Strong communication skills to frame findings and influence decision-making.
• Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.
• Comfortable operating in a fast-paced, ambiguous environment.

Nice to have

• Experience in a technology, marketplace, or B2B sales environment.
• Familiarity with CRM data (e.g., Salesforce) and its connection to downstream reporting and analytics.
• Experience building or contributing to external partner-facing reporting programs.
• A track record of turning ambiguous problem statements into clear, scalable analytical outputs.

Benefits

• Highly market-competitive compensation and benefits

About the company

Instacart is a Flex First team that provides grocery delivery and household goods. The company aims to transform the grocery industry by providing access to food and flexible earnings opportunities for Personal Shoppers.