Clinical Evaluator

The role

Clinical Evaluators conduct phone screens and clinical evaluations to determine eligibility for InStride services. They provide education to families and generate documentation to support transitions into treatment.

What you will do

• Conducts phone screens and clinical evaluations for patients and families seeking admission.
• Accurately assesses diagnoses, case conceptualization, and clinical eligibility for InStride.
• Provides education, orientation, and motivation to engage patients and families in care.
• Determines when medical clearance is required prior to admission.
• Redirects patients and families to alternative resources when InStride is not appropriate.
• Produces robust, timely documentation using AI note-writing tools.
• Serves as a brand ambassador for families.
• Provides feedback to the Tech Product team on workflows, systems, and patient experience.
• Provides feedback to the Clinical Product team on patient presentation and assessment processes.
• Participates in designated trainings, team meetings, and clinical rounds.

Required qualifications

• Ph.D. or PsyD in psychology from an accredited program; OR Master’s degree in social work, counseling, or related field from an accredited program with independent licensure (LICSW, LMHC, LMFT, or equ
• Active state-specific licensure in good standing.
• Willingness to obtain additional licensure in other states, as requested.
• Expertise in diagnosing and treating children, adolescents, and young adults with anxiety, OCD, and related disorders.
• Strong skills in case conceptualization, assessment, and measurement-based care.
• Exceptional interpersonal and communication skills.
• Ability to navigate sensitive conversations and redirect families to alternative care resources.
• Strong clinical judgment and decision-making skills in time-sensitive situations.
• Commitment to creating a positive, professional, and brand-aligned first impression for families.
• Excellent organizational and documentation skills, including comfort using AI-assisted tools.
• Ability to work independently and as part of a fast-paced, mission-driven team.
• Cultural responsiveness and demonstrated commitment to diversity, equity, and inclusion.

Benefits

• 401k with match
• Flexible PTO
• paid holidays
• paid service days
• 4 week paid sabbatical
• 12 week paid parental leave
• health benefits starting on your first day

About the company

InStride Health delivers specialty anxiety and OCD care for kids, teens, young adults, and families. The company combines research-backed clinical care and innovative technology to expand access to insurance-based care.