Senior Director of Program Management Commercial

The role

This leader will lead enterprise-wide programs to optimize the patient care pathway and accelerate commercial growth. They will align cross-functional teams to improve patient outcomes and business performance.

What you will do

• Define and lead the enterprise patient care pathway program portfolio.
• Partner with executive leadership to identify opportunities for patient acquisition and retention.
• Develop multi-year roadmaps aligned with corporate strategy.
• Lead a portfolio of complex commercial and patient pathway transformation initiatives.
• Establish governance structures and resource allocation processes.
• Drive initiatives to improve patient movement through care pathway stages.
• Coordinate efforts across Commercial, Marketing, Sales, and other departments.
• Define and monitor key performance indicators across the patient care pathway.
• Build and mature program management capabilities across the commercial organization.
• Document product and therapy related field reports.

Required qualifications

• Bachelor's degree in Business, Healthcare Administration, Engineering, Life Sciences, or related field.
• 12+ years of progressive leadership experience in Program Management, Portfolio Management, Commercial Operations, Healthcare Consulting, or Strategic Transformation.
• 7+ years leading large-scale, cross-functional initiatives within a medical device, healthcare, biotechnology, or pharmaceutical organization.
• Demonstrated success leading commercialization, patient access, patient journey, or healthcare delivery transformation programs.
• Strong executive presence and ability to influence senior leaders.
• Experience managing enterprise-level budgets, resources, timelines, and strategic roadmaps.
• Proven ability to lead through ambiguity and drive complex organizational change.

Nice to have

• Master's degree (MBA, MPH, MHA, or similar).
• PMP, PgMP, Lean Six Sigma, Agile or equivalent certification.
• Experience in implantable medical devices, digital health, patient services, reimbursement, or healthcare operations.
• Experience building governance frameworks and executive portfolio management processes.
• Strong understanding of healthcare provider workflows, reimbursement processes, and patient engagement strategies.
• Demonstrated proficiency with standard and custom software programs (PowerPoint, Excel, Power BI, Smartsheet, Azure, etc.).
• Experience using generative AI for common tasks like meeting minutes, dashboarding, reporting, communications

Benefits

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• Equity awards.
• Employee Stock Purchase Program.

About the company

Inspire Medical Systems is a medical device company designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). They are committed to enhancing patients' lives through sleep innovation.