Distribution Trainer - Contract

The role

The Distribution Associate Trainer develops talent by collaborating and sharing best practices within the department. You will orient and provide hands-on training to new hires to ensure they meet quality and safety standards.

What you will do

• Welcome and orient new hires to the room, team, brand, Health & Safety, and product lines.
• Execute hands-on training following onboarding plans.
• Introduce employees to quality standards and room expectations.
• Motivate and engage new employees through check-ins and support.
• Train on and support proper training methods as per the Standard Operating Procedure (SOP).
• Ensure quality measures are explained, followed, and prioritized.
• Collaborate with room leadership to support trainees.
• Perform Distribution Associate duties including picking and packing products.
• Label packages and meet productivity targets.
• Perform physically laborious tasks like loading skids and pushing racks.

Required qualifications

• Current Lush employee
• Excels in Distribution Associate duties
• Consistently produces excellent quality products and meets or exceeds targets
• Optimistic, patient, and reassuring when working with others
• Outstanding communication skills (verbal/written)
• Ability to build strong relationships with leaders, peers, and support teams
• Excellent coaching and feedback skills
• Comfortable providing and receiving feedback
• Ability to multitask, meet deadlines, and manage priorities
• Curiosity with excellent listening and problem-solving skills
• Accomplished trainer with a track record for supporting others
• Demonstrated commitment to health and safety standards

Nice to have

• Experience as a Team Leader (seasonally)
• Experience as a Distribution Trainer (seasonally)
• Formal training or coaching experience
• Formal leadership experience
• Accustomed to meeting goals and deadlines in a seasonal and fast-paced environment
• Ability to navigate email and Google apps (i.e., Sheets, Docs, Chat, and Meet)
• Ability to work occasional overtime, weekends, and holidays based on the needs of the business
• Ability to adapt production and quality expertise to other production rooms/departments

Before you apply

• Only select applicants will be considered based on selection criteria

About the company

Lush Cosmetics North America operates on Indigenous territory across Turtle Island. The company strives to foster a culture of inclusion and respect within a diverse workforce.