Leader de Plancher (Temps Plein) - Galeries de la Capitale

The role

The Floor Leader creates a unique customer and staff experience. This person coaches the team, manages shop operations, and supports opening and closing procedures.

What you will do

• Create unique customer experiences that meet needs and create memorable moments
• Coach, mentor, and develop the team to offer tailored customer experiences
• Show up to each shift with a positive attitude and lead by example
• Drive own professional development and contribute to a solution-oriented environment
• Maintain an inviting shop atmosphere with fresh products and beautiful displays
• Delegate and follow up with the team to ensure expectations are understood
• Participate in opening and closing the store
• Manage cash handling
• Set high standards and coach the team on best practices
• Take on projects to grow as a leader and deepen business knowledge

Required qualifications

• Can lift to 30 lbs
• Ability to work flexible hours to meet the needs of the shop
• Experience cash handling and open and closing
• Experience in a supervisory or leadership role

Nice to have

• Experience in customer service
• Experience working in a team environment
• Experience working in skincare or cosmetics

Benefits

• Fun and funky store atmosphere
• 50% discount off all products
• Unconventional retail structure
• Opportunities for growth and internal promotion

About the company

Lush North America has been creating fresh and handmade cosmetics for the past 20 years. The company supports fair trade sourcing, sustainable communities, and the Charity Pot Program.