Senior Manager, Service Reliability and Customer Operations

About the job

Senior Manager, Service Reliability & Customer Operations InterSystems is seeking a Senior Manager, Service Reliability & Customer Operations to lead the global teams responsible for operating, securing, and continuously improving our Managed Services platform. This role combines technical leadership, operational management, customer engagement, and people leadership , with accountability for service reliability, security and compliance, operational excellence, and customer experience. What You’ll Do - Lead globally distributed teams across Operations & Reliability, Security & Compliance, and Customer Experience . - Drive improvements in service availability, observability, capacity…