Senior Specialist, Epic Solution Delivery (Ambulatory)

The role

You will provide expert level support across multiple Epic modules and support complex development efforts. You will oversee product lifecycles, act as a liaison between technical teams and stakeholders, and mentor team members.

What you will do

• Conduct workflow assessments and propose advanced Epic solutions.
• Review and analyze detailed requirements to ensure proper implementation.
• Assist with project management tasks including planning, scheduling, and resource allocation.
• Lead smaller projects and development initiatives within Epic application.
• Provide guidance and mentorship to Analysts and Senior Analysts.
• Conduct detailed testing and validation to ensure systems meet user requirements.
• Identify and correct complex issues without supervision.
• Engage with clients and internal stakeholders to ensure requirements are met.
• Provide knowledge transfer and training of build solutions to end-users.
• Provide regular feedback to Epic on possible system improvements.

Required qualifications

• 5+ years of experience in healthcare IT, Epic product development, and/or enterprise software delivery
• 5+ years of Epic experience with deep understanding of Epic system configurations, workflows, and best practices
• Associate’s Degree in Healthcare, Information Technology, Informatics, or related fields or equivalent experience
• Advanced understanding of the Epic system and deep technical knowledge across multiple Epic modules
• Required Epic certification in one or more relevant applications completed and maintained: EpicCare Ambulatory
• Ability to take initiative and lead smaller project teams and development initiatives without supervision
• Strong project management skills, including progress reporting, risk management and time tracking
• Excellent problem-solving and troubleshooting capabilities
• Strong communication and interpersonal skills for client-facing tasks and team leadership
• Willingness and ability to adapt to rapid changes in the workplace
• Ability to maintain agility and flexibility to changing business needs

About the company

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the industry standard to help patients live their best lives.